Prescriptions

Repeat Prescriptions

If you are on regular, long-term medication and the doctor feels that it is safe for you to have another supply, without being seen each time, your doctor will arrange and note on your records that you may have a repeat prescription.

For most patients, the normal supply will be for one or two months, although this may vary with the type of medication you are on.

Ordering Your Repeat Prescription

 

When you need more medication, please mark ONLY those items that you need, by ticking next to each item. Please do not tick items that you do not need

You can also order repeat prescriptions:

  • Online via the link at the top of this page.
  • By asking your pharmacist to do this on your behalf. If you use this method, please ensure that you allow extra time for the pharmacist to process your request.
  • Calling the prescription line on 01942 842158 (11:00 – 12:30 and 13:30 – 16:00). This facility is for the housebound and elderly only.

Please allow 48 working hours, excluding weekends and Bank Holidays, before collection. Make sure that you order your repeat prescription in good time, so that you do not run out and please do not stock pile medication.

Please note we do not accept prescription requests over the phone

Methods of Collecting Your Repeat Prescription

All prescriptions will be sent to your nominated pharmacy. You can chose which pharmacy you would like your prescriptions to be sent to either by:

  • Asking your chosen pharmacy to nominate themselves 
  • You can manage your chosen pharmacy on the NHS app

Acute Medication

This is medication that has worked for you in the past for an acute problem, but that you don’t usually use all the time. Should you wish to request this kind of medication, you will need to come into the surgery to complete a re-ordering form or alternatively you can request it by completing the relevant section of our online ordering service.

  • Please be aware that any request for acute medication will have to be authorised by a GP prior to issue. Please try to give us as much information as possible when requesting to minimise any delay.

What If I Need By Medication Urgently?

This should only happen in very exceptional circumstances. Your medication is your responsibility and you must ensure that you have sufficient supply in order to be able to order in good time.

However, in very exceptional circumstances, if you have run out of medication or will need it sooner than the 48 hours notice required, a prescription can be issued urgently. This request will be actioned on a best endeavours basis, our receptionists will always accommodate wherever possible.

How Do I Get More Medication That The Hospital Has Recommended?

If you have been to see a specialist, or been an inpatient in hospital for any reason and your medication has changed, you should be given at least 2 – 4 weeks supply of your new medication by the hospital. This will allow you and the hospital time to notify us of any change.

Please allow a few days for the specialist to write to the surgery and for changes to be made to your records.

If you are given a pink prescription slip from the hospital please bring this in to the surgery to be added to your records.

Medication Reviews

Patients on repeat medication will be asked to book a consultation with a doctor, nurse practitioner, practice nurse or practice pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.